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AOL Help: Accessibility and Keyboard Shortcuts Using AOL Email on the Web

In the Internet Explorer and Firefox browsers, press the ALT key along with the letter listed below. In Safari, press the CTRL or Apple key along with the letter listed below. For example: To write a new email in Internet Explorer, press and hold the ALT key, then press the W key.

Keyboard Shortcuts in the Email Window on AOL Email on the Web
Keyboard Shortcuts in the Address Book Window on AOL Email on the Web
Keyboard Shortcuts in the Compose Email Window on AOL Email on the Web
Keyboard Shortcuts in the Read Email Window on AOL Email on the Web
Keyboard Shortcuts in AOL Calendar on AOL Email on the Web
Keyboard Shortcuts in Quick Action or Right-click Menu on AOL Email on the Web
Limitations of AOL Email on the Web

Keyboard Shortcuts in the Email Window on AOL Email on the Web

In the Email window:
W - Write Email
N - Next Page
P - Previous Page
F - Show/Hide Search

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Keyboard Shortcuts in the Address Book Window on AOL Email on the Web

In the Address Book window:
W - Write Email
N - Next Page
P - Previous Page
F - Show/Hide Search

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Keyboard Shortcuts in the Write Email Window on AOL Email on the Web

In the Write Email window:
T - Opens People Picker in the To: field
C - Opens People Picker in the Cc: field
B - Opens People Picker in the Bcc: field
= - Spell Check
N - Next Page (in People Picker)
P - Previous Page (in People Picker)

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Keyboard Shortcuts in the Read Email Window on AOL Email on the Web

In the Read Email window:
R - Reply
A - Reply All
F - Forward
D - Delete
N - Next Message
P - Previous Message
T - Print .

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Keyboard Shortcuts in AOL Calendar on AOL Email on the Web

In the Calendar window:
A - Add event/task
M - Month view
W - Week view
D - Day view
E - Event list
T - Tasks
N - Next month/week/day/page
P - Previous month/week/day/page
F - Show/hide search

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Keyboard Shortcuts in Quick Action or Right-click Menu on AOL Email on the Web

Within the Quick Actions or Right-Click menu:
S - Search for "Subject"
R - Reply
A - Reply All
F - Forward
D - Delete
K - Keep as New (Note: On AIM/Netscape: Mark as Unread)
C - Add to Calendar
T - Add to Tasks

Note: In the Quick Actions or Right-Click menu, no Alt key is needed, simply use the letter key.

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Limitations of AOL Email on the Web

The new version of the AOL.com service has not yet been optimised for the following:

  • members of the disability community
  • some non-English languages
  • some older operating systems and browsers

If you run into these issues, the older version of the AOL.com service can still be used by going here classic.webmail.aol.com. We apologise for any inconvenience this may cause.