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Do Parental Controls work on third-party connections?

If you are signing on to your AOL software while already connected to another internet service provider, then your Parental Control settings will only apply to the content you access within the AOL browser. If you are using Internet Explorer or another browser to view information from the internet through the other internet service provider, then your Parental Control settings will no longer be able to control this information, even if you are signed on to AOL in the background.

To ensure your Parental Controls are effective in filtering all the content available from the internet, you should use an AOL connection method, either an AOL access number or AOL Broadband.