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What if someone asks for my credit card number?

Occasionally, AOL may contact you via email to request you to update your billing information. However, online con-men may try to unscrupulously obtain your password/billing information by these means.

Online scams are simple to avoid. Just remember: Email from AOL will only ever ask you to update your billing information by signing-on to AOL and going to AOL Keyword: Billing or calling AOL Member Services on 0870 3 20 20 20.

If you're in any doubt, don't give out your information - forward the mail to CosUK and call AOL Member Services on 0870 3 20 20 20 - they'll be able to tell you if the email is genuine & can update your payment information over the phone.