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We've redesigned AOL Help to make it easier to find the information you need.
Please visit the new AOL Help site at http://help.aol.co.uk.

What if a member is caught sending spam?

Resources available to us where an infraction of our Conditions of Service is involved include written warnings and termination of the account. 

Please note, however, that many AOL members are not UK members, so reports relating to them will be referred to the relevant country and will be subject to the laws and AOL policies governing those countries.  AOL operations in other countries take the issue of spam as seriously as we do in the UK.