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Report an email violation

If you receive unsolicited emails, or emails violating the AOL Conditions of Service, please forward the email to one of the following screen names:

  1. COSMAIL1 or COSMAIL2 if the email is any kind of Internet email (spam).
  2. COSUK if the email has been sent by an AOL member.
  3. COSFILES if the email contains an embedded file or a file attachment.

Note: Spam reports are processed in batches and due to volumes we will not be able to acknowledge your reports. They are, however, taken very seriously! For helpful hints and tips to help prevent junk email, see Fighting Spam.