The computer could not get an internet connection within a reasonable amount of time. There may be a networking problem.
To fix the problem, try one or all of the following:
(You may wish to print or save a copy of these instructions as this page may not remain visible as you go through the suggested steps.)
1. Restart your computer
2. Use the AOL Auto Fix
When you receive this error message, click the Fix It For Me button to have AOL automatically run through some troubleshooting steps to correct the problem.
3. Check your firewall software
Some personal firewall software configurations can restrict access to AOL. If you find that you are having persistent difficulties in connecting to AOL Broadband, it may be due to the presence of firewall software. In the event of this happening, disable your firewall software and retry AOL.
If you can connect when your firewall software is disabled, try changing the security settings on the software and signing on again to see if the problem is resolved. If you have lowered your security settings and still can't get online, please contact your firewall software vendor for further advice.
Further Information: AOL Keyword: Firewall Software
4. Repair the AOL Connectivity Services
The AOL Connectivity Service may have become damaged or corrupt. Follow the steps below to repair it: