FAQ

Whole Web UK Sites
Powered by Google
Powered by AOL Shopping

Connectivity on Windows XP

To allow CompuServe 4.0.2 to connect on Windows XP, you will need to run through the following process:

  1. Click 'Start' and 'Control Panel'
  2. Click the 'Network & Internet Connections' - Icon
  3. Pick a Task (at the bottom of that page) or pick a Control Panel Icon
  4. Select 'Network Connections' and 'Network Tasks' at the left-hand side of the page 'Network Tasks' underneath that
  5. 'Create a new connection'
  6. "Welcome to the new connection wizard"

Alternatively, if once in the 'Control Panel', you see on the top left-hand side 'Switch to Classic View' by clicking this, on the right-hand side, you will now see in the list 'Network Connections' By clicking this, it will take you to the page that shows on the left-hand side 'Network Tasks', select 'Create a new connection'

  • To proceed: Click 'Next' and select 'Connect to the Internet'.
  • Click 'Next' and select 'Set up my Internet connection manually'
  • Click 'Next' and select 'I connect through a dial-up modem'
  • Click 'Next' and enter the name of your ISP in the following box: "CompuServe Connection"
  • Click 'Next' and enter the phone number 08450801000 or 08450795020 add a 9 comma if necessary
  • Click 'Next' and you will see 'Internet account information'. In the 'User name'- field enter your CompuServe ID number (don't forget the comma) and leave the 'Password'- field blank, the 3 tick-boxes below remain ticked.
  • Click 'Next' and make sure the box 'Add a Shortcut to this connection to my desktop' is ticked
  • Click 'Finish'
  • Click the 'Properties'- button at the bottom of the page that is now displayed

Tab 'General'
'Use dialing rules' is not ticked
'Show icon in notification area when connected' is ticked

Tab 'Options'
Skip this tab

Tab 'Security'
The security options must be set to 'Advanced'
Click the 'Settings'- button
The page that has now appeared in front of you is the "Advanced Security Settings".
Data encryption must be set to 'Optional encryption connect even if no encryption'
Below this setting it lists "Allow these protocols". The ones that should be selected, are: 'Unencrypted Password (PAP)' and 'Challenge Handshake Authentication Protocol (CHAP)'

After clicking 'OK' at the bottom of this page, you will see the follow message: "The Protocols you have selected include PAP SPAP and/or CHAP if one of these is negotiated, data encryption will not occur, do you want to keep these settings?" Click 'Yes', this will take you back to the 'Security'- tab

Under 'Interactive log in & scripting' make sure that the 'show terminal window' and 'run script' boxes are both ticked
By ticking 'run script' this will allow you to browse for the CIS script (located in C:\WINNT\System32\ras\cis.scp)

Tab 'Networking'
Under 'Type of dial up server I am calling', select 'PPP:Windows 95/98/NT4/2000/internet' Underneath it lists: 'The connection uses the following items', select 'Internet protocol (TCP/IP)' There may be a black tick in a grey box 'Q0S Packet Scheduler' this cannot be un-ticked

Tab 'Advanced'/ 'Internet connection Firewall'
No changes need to be made
Click 'OK' and you will return to the desktop

To connect to CompuServe once you have a Dial-Up Connection:

  • Double-click the CompuServe Dial-up Connection (The one you have just configured).
  • Your ID number should already be listed as the User name (please amend this if it isn't).
  • Delete whatever is in the password field and enter your CompuServe password.
  • If you are unsure of your password. Customer Services will be happy to issue a new one, please, contact 0870 6000 800.

Click 'Dial'
As the connection dials, a Terminal window will appear (Black), it will give you lines of text (Host name, User ID and Password)
It is important to let this run
The Terminal will close once the PPP-connection has been established

NB. Once CompuServe is closed, you will still have a live connection.
Double-click your dial-up shortcut or go to the bottom right-hand corner of the screen next to the clock and right-click on the small 'PC'-Icon. It will display 'Status' or 'Disconnect', select 'Disconnect' to terminate the connection

Connectivity on Windows XP (Screenshots)

To allow CompuServe 4.0.2 to connect on Windows XP you will need to run through the following process:

Go to the Control Panel

Switch to 'Classic view'

Select 'Network Connections'

Click 'Next'

Select 'Connect to the Internet'

Select 'Set up my connection Manually'

Select 'Connect using a dial up modem'

Enter the appropriate name

Enter '0845 0801000' or '0845 079 5020'

User name must be the ID number

Add a shortcut and click 'Finish'

A connect-screen will open, click 'Properties' at the bottom

Choose 'Advanced (custom settings)' and click 'Settings'

Only 'PAP' and 'CHAP' should be selected, when you click 'OK', a small window will open, click 'Yes'

Tick 'show terminal window' and 'run script' click on 'Browse' and double- click on '\..\CIS.SCP'

Server type should be 'PPP' and 'TCP/IP' should be the only Protocol selected.
Note: QoS Packet Scheduler cannot be de-selected.

The last tab is 'Advanced' We do not need to make any changes here. The screenshot is here for your reference.