FAQ

There are small differences between the different operating systems

To allow CompuServe 4.0.2 to connect on Windows 2000, you will need to run through the following process:
Double-click the 'My Computer'- Icon
Select 'Control Panel' > 'Network & Dial up Connections' > 'Make a new connection'

"Welcome to the new connection wizard" Click 'Next'

Select 'Dial-up to the Internet' and click 'Next'

Select 'I want to set up my Internet connection manually, or …..' and click 'Next'

Select 'I connect through a phone line and a modem' and click 'Next'

Enter '08450801000' or '0845 079 5020' and un-tick 'Use dialing rules'. Click 'Next'

Enter your CompuServe ID number (don't forget the comma).
The 'Password'-field must be left blank
Click 'Next'

Enter in the 'Connection Name'-field: 'CSTech' and click 'Next'

Tick 'No' after question 'Do you want to set up an Internet mail account now?' and click 'Next'

Un-tick 'To connect to the Internet immediately' and click 'Finish'
Right click on CSTech and select 'Properties'

Tab 'General'
'Use dialing rules' should not be ticked
'Show icon in taskbar when connected' should be ticked

Tab 'Options'
Skip this tab, it should be correct on default settings as shown above

Tab 'Security'
The security options must be set to 'Advanced'
Click the 'Settings'-button

"Advanced Security Settings".
Data encryption must be set to 'Optional encryption (connect even if no encryption)'

"Allow these protocols".
The boxes that should be ticked, are:
'Unencrypted Password (PAP)' and 'Challenge Handshake Authentication Protocol (CHAP)'

Click 'Yes'

"Interactive log in & scripting"
The boxes that should be ticked, are:
'show terminal window' and 'run script'

Then you need to browse for the CIS script.(located in C:\WINNT\System32\ras\cis.scp) Double-click 'CIS'

Above is the Security Tab as it should be set up.
NOTE: The security settings are very important for a successful connection and should always be looked at when solving a connection problem.

Note: on a stand alone PC TCP/IP should be the only protocol selected.
On the example to the left, we have two Novell options selected, this is because the PC is on a network.
We can not advise members on their network settings.

Tab 'Networking'
In the field 'Type of dial up server I am calling' enter 'PPP:Windows 95/98/NT4/2000/internet' Under 'Components checked are used by this computer' select 'Internet protocol (TCP/IP)'

Tab 'Sharing' -> Skip this tab

Now click 'OK' at the bottom Close down all the windows and return to the desktop, look for the short cut "CSTech"

To connect to CompuServe once you have a Dial-Up Connection:

• Double-click the CSTech Connection (The one you have just configured).
• Your ID number should already be listed as the User name (please amend this if it isn't).
• Delete whatever is in the password field and enter your CompuServe password.

Important: do not save the password as certain builds of Windows 2000 will encrypt and change it. This has been corrected in SP3 and SP4.

Click Dial:
As the connection dials, a Terminal window will appear (Black), you should get the following lines of text:

It is very important to let this run, because if the connection fails, it will tell you why

When the connection has been established, you can open CompuServe 40.2 and click 'Connect'
CompuServe will open up with 'Welcome to CompuServe'
Click 'Connect'
You will be asked for your password again (unless it is already saved in your 'Preferences')
You should now be connected to CompuServe

To Disconnect from CompuServe, select 'File' and then 'Exit' or click the top right hand corner to close CompuServe
NB. Once CompuServe is closed, you will still have a live connection.
Go to the bottom right hand corner of the screen next to the clock and right-click on the small 'PC' Icon

It will display 'Status' or 'Disconnect', click 'Disconnect' to terminate your CompuServe connection