Message: "Unable to Update the AOL Toolbar"

You may you may receive the message, "Unable to update the AOL Toolbar," for one of two reasons. After trying the first solution, check to see if you can update the AOL Toolbar software. If you are still unable to update the AOL Toolbar software, continue using the suggested solutions to resolve the issue.

You may wish to print or save a copy of these instructions as this page may not remain visible as you go through the suggested steps.

Solutions


Check the Connection With Your ISP

AOL Toolbar uses your existing Internet connection to receive the files needed to perform an update.

To check the connection with your ISP:
Enter the address for a Web page and verify whether you are able to access that Web page normally.


Try Again Later

The AOL service is temporarily unavailable to update your AOL Toolbar. Please try your request again at a later time. Thank you for your patience.

To try again later:
Wait a few minutes, then try updating the AOL Toolbar again.