You may not be able to see your AOL Toolbar for one of two reasons. After trying the first solution, check to see if you can see the AOL Toolbar. If you are still unable to see the AOL Toolbar, continue to the next solution to resolve the issue.

Enable the AOL Toolbar

If the AOL Toolbar is disabled, it will not appear as part of the Internet Explorer toolbar.

To enable the AOL Toolbar in Mozilla Firefox and Internet Explorer 6.0 and earlier:
On the browser window, click the View menu, select Toolbars, then click AOL Toolbar.

To enable the AOL Toolbar in Internet Explorer 7.0:
On the browser window, click the Tools menu on the right side, select Toolbars, then click AOL Toolbar.

Note: When enabled, a check mark will appear next to AOL Toolbar.

Uninstall and Reinstall the AOL Toolbar

You can uninstall the AOL Toolbar 5.0 from the browser window.

To uninstall AOL Toolbar 5.0:
1. On the right side of the AOL Toolbar, next to the Sign In link, click the Toolbar Options icon, select Help, then click Uninstall Toolbar.

Note: If using Mozilla Firefox, on the right side of the AOL Toolbar, next to the Sign In link, click the Change settings icon, then click Uninstall.

2. Click the Uninstall button.

3. When prompted to restart the computer after the uninstallation, click the Finish button.

To install the AOL Toolbar software:
1. Go to http://info.aol.co.uk/aoltoolbar.

2. Click the Download AOL Toolbar button, then follow the onscreen prompt to download and complete the installation.