Email

Q: Can I access my email through AIM?
A: Yes, you can by downloading the latest release of AIM! If your AIM Screen Name is the same as your AOL Screen Name, then AIM will automatically notify you when there are emails in your mailbox. From the notification window, you can access your email on AOL.co.uk.

On the Windows version, you can also check the status of any POP3 mailboxes that you own. Just configure the mailboxes in the Mail tab within AIM preferences.

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Q: Why can't I update my email address?
A: Reply to the confirmation email that is sent to your new address. You must do this within 72 hours after choosing Update Email Address in AIM. Make sure to follow the directions in the email exactly. You must put only the word "OK" in the body of your reply, and you must not modify the Subject line.

Do not reply to the email that is sent to your old address. This piece of email is only there to allow you to cancel the update. If you reply to this email within 72 hours after choosing Update Email Address in AIM, your update won't take effect.

In all cases, the email address update does not take effect for at least 72 hours after you choose Update Email Address in AIM. Even if you immediately respond to the confirmation email that is sent to your new address, you must still wait 72 hours for the update to occur. The reason for this is that you still have 72 hours to cancel the update by replying to the email that is sent to your old address

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Q: If I have multiple AIM Screen Names linked to the same email address, can I change the email address for just one of those Screen Names without affecting the other Screen Names?
A: No. When you register multiple AIM Screen Names using the same email address for all of them, all of those Screen Names are considered to be on the same account. Changing the email address for one of those Screen Names also changes the email address for all of the other Screen Names on that account.

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