Read AOL's Unsolicited Bulk Communications Policy.
Frequently Asked Questions
Find answers to the most commonly asked questions that AOL members have about sending and receiving email through their AOL accounts.
If you are unable to send emails to AOL members from a non-AOL address, you should find answers to your questions here.
Useful Links
| • Members' FAQs | • Senders' FAQs | • Feedback Form |
| • Best Practice Guidelines | • Information Centre | • Bulk Communications Policy |
Technical Terms Defined
| • Open Proxy | • Open Relay | • Mailer-Daemon Errors |
| • The White List | • Reverse DNS | • IP |
| • The Enhanced White List | • Technical Standards for Email Delivery | |